The increasing digitalization of our economy is fundamentally transforming industries, technologies, and business models — and the automotive industry is at the forefront of this transformation. Vehicles are leveraging a growing range of new technologies and becoming increasingly integrated into broader digital ecosystems, creating new services and business models for passengers.

These developments are fundamentally changing what robust and effective processes need to look like, placing greater emphasis on interfaces between processes, technologies, and organizations. At the same time, they challenge us to keep pace with technological change, address increasing complexity, and equip our assessors to confidently navigate and evaluate these evolving situations.

This keynote explores how the INTACS® Certification Scheme will continue its journey of Assess, Improve, Inspire, adapting to this changing environment while maintaining its established values. It will highlight how we plan to ensure competent and well-equipped assessors who can deliver effective, value-adding assessments for projects, services, and products.